FAQ
COVID-19 UPDATE
Current shipping time is longer than usual.
-Flat Shipping (Without Tracking Number) is under 350g
(3-10days or could be longer) for $6
Thank you for understanding.
Beni
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Q What are your shipping rates?
A Free shipping over $150.
U.S.A rates are calculated at checkout.
Q Where are your products manufactured?
A All of our products are Made in Japan. No knock-offs.
Q Is local pickup available?
A Yes local pickup is an option in the Edmonton area.
Q What is your return policy?
A Items may be returned within 14 days of purchase for a full refund minus the cost of shipping. Products must be returned in the original packaging.
Q Can I contact you in Japanese?
A はい。日本語でのお問い合わせも受け付けております。メール、Facebook、インスタグラム等でお問い合わせください。