FAQ

COVID-19 UPDATE 

Current shipping time is longer than usual.

Flat Shipping is under 350g (3-10days or could be longer)  for $5

Expedited Parcel from Canada Post comes with Tracking Number for faster delivery. 

Thank you for understanding. 

Beni 

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Q What are your shipping rates?

A  Free shipping over $150.

U.S.A rates are calculated at checkout. 

Q Where are your products manufactured?

A  All of our products are Made in Japan. No knock-offs.

Q Is local pickup available?

A  Yes local pickup is an option in the Edmonton area. 

Q What is your return policy? 

A  Items may be returned within 14 days of purchase for a full refund minus the cost of shipping. Products must be returned in the original packaging. 

 Q Can I contact you in Japanese?

A  はい。日本語でのお問い合わせも受け付けております。メール、Facebook、インスタグラム等でお問い合わせください。