Q What are your shipping rates?
A In Canada orders under $100 have a flat rate of $7.99. Free shipping over $100.
U.S.A rates are calculated at checkout.
Q Where are your products manufactured?
A All of our products are Made in Japan. No knock-offs.
Q Is local pickup available?
A Yes local pickup is an option in the Edmonton area.
Q What is your return policy?
A Items may be returned within 14 days of purchase for a full refund minus the cost of shipping. Products must be returned in the original packaging.
Q Can I contact you in Japanese?